Investments
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Silver Oak Investments


CRI
National Distribution & Contracting, Inc.

Headquarters: Nashville, Tennessee
Web Site: www.ndc-inc.com
Industry: Healthcare Services
Acquired: February 2010

National Distribution & Contracting, Inc. is a leading distributor of medical supplies to the healthcare industry. NDC operates as a master distributor, purchasing medical supplies directly from manufacturers and providing a broad product line to local, regional, and national distributors who handle the last mile delivery direct to health care providers. The company offers a wide variety of branded and private label products to its customers. The company operates out of two warehouses located in La Vergne, Tennessee and Sparks, Nevada.

 

NDC is actively looking for complementary add-on investment opportunities in medical supplies distribution.


CRI
Accent Food Services, LLC

Headquarters: Austin, Texas
Web Site: www.accentfoods.com
Industry: Business Services
Acquired: December 2008

Accent Food Services, LLC is the premier provider of vending, coffee and break room refreshment services in Central and East Texas. The company offers a high level of customer service and quality products to more than 2,000 customers, including business offices, industrial facilities and schools. Accent provides a wide variety of beverages, food and supplies to meet each customer’s break room needs. Accent operates more than 50 routes out of 4 warehouses located in Austin, San Antonio, Bryan, and Nacogdoches, Texas.

 

Accent is actively looking for add-on investment opportunities of vending and office coffee services companies in Texas.


CRI
Physicians Endoscopy, LLC.

Headquarters: Doylestown, Pennsylvania
Web Site: www.endocenters.com
Industry: Healthcare Services
Acquired: April 2008

Physicians Endoscopy, LLC ("PE") is a leading developer and manager of freestanding ambulatory surgery centers ("ASCs"). PE partners with physicians and hospitals and provides a comprehensive suite of billing, management and development services to its partner centers, which are located throughout the U.S. PE has a strong reputation in the market for being physician-friendly and focused on patient care.

 

PE is actively looking for de novo development opportunities as well as add-on investment opportunities in existing ASCs and ASC management companies.


CRI
Convergent Resources Holdings, LLC.

Headquarters: Atlanta, Georgia
Web Site: www.cri-usa.com
Industry: Healthcare Services and
Business Services
Acquired: June 2007

Convergent is an Atlanta-based holding company for AHC (Revenue Cycle Management) and ERS (Accounts Receivable Management). AHC provides a full suite of Revenue Cycle Management services to approximately 750 hospital clients across the United States. ERS is a market leading provider of Accounts Receivable Management Services to clients in a broad array of industries including utilities, telecommunications and financial services. Collectively, Convergent has in excess of 3,000 employees in 12 locations and enjoys a strong reputation as a high quality service providers.

 
Convergent is actively looking for add-on acquisitions of complementary Revenue Cycle Management and Accounts Receivable Management businesses.


Vericlaim
VeriClaim, Inc.

Headquarters: Naperville, Illinois
Web Site: www.vericlaiminc.com
Industry: Business Services
Acquired: December 2006

VeriClaim, Inc., founded in 1918, is a global leader in commercial property, casualty and marine insurance adjusting, cargo surveying and recovery services. VeriClaim provides outsourced insurance claims services along three primary lines of business: commercial property claims adjusting, marine cargo claims services and claims management services. Customers include leading commercial insurance underwriters, insurance brokers and corporations. VeriClaim specializes in large, complex commercial losses for multi-national accounts.

 

VeriClaim is actively looking for add-on acquisitions of complementary claims services businesses.


Unified

Unified Investigations & Sciences, Inc.

(add-on acquisition by VeriClaim, Inc.)
Headquarters: Dallas, TX
Web Site: www.uis-usa.com
Industry: Business Services
Acquired: March 2007

Unified Investigations & Sciences, Inc. is one of the leading independent cause and origin investigation firms in the U.S. The company provides forensic engineering and investigations services and scene assessments for residential and commercial losses. Unified was founded in 1995 and is headquartered in Dallas, TX with its primary operations center in Norcross, GA. Unified has over 140 employees in 14 service centers covering 49 states.

 

Unified serves a broad and diversified blue-chip customer base of leading insurance companies.

 

 

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Prior Funds Investments

Silver Oak’s Managing Partners, as partners of their prior funds, were lead investors in 15 Services platform companies. The following are brief descriptions of these investments.

 

eca
Education Corporation of America

Headquarters: Birmingham, Alabama
Web Site: www.virginiacollege.com
Industry: Consumer Services

 

Education Corporation of America is the holding company of Virginia College, a leading for-profit, nationally accredited post-secondary education provider to approximately 6,000 students. Virginia College has a presence in 13 markets and the Internet. Virginia College offers diplomas, associate’s, bachelor’s and master’s degrees in a broad range of high demand disciplines, including allied health, business, information technology, arts, culinary and automotive.

compupay

CompuPay, Inc.
Headquarters: Miami, Florida
Web Site: www.compupay.com
Industry: Business Services

 

CompuPay, Inc. is a national provider of outsourced payroll processing and related services to small businesses. The Company is currently the fourth largest provider of payroll services in the United States. CompuPay specializes in providing complete payroll processing solutions to its clients in all 50 states.

chemdry

CDRY Holdings, Corp.
Headquarters: Logan, Utah
Web Site: www.chemdry.com
Industry: Consumer Services

 

CDRY Holdings, Corp. (ChemDry®) was the largest franchisor of carpet cleaning services in the world with 1,400 operators in the U.S. and over 400 additional operators in 45 countries around the world operating over 2,500 franchises in the US and 1,475 franchises overseas. ChemDry® was sold to The Home Depot.

merit

Merit Health Systems Corp.
Headquarters: Louisville, Kentucky
Web Site: www.merithealth.com
Industry: Healthcare Services

 

Merit Health Systems Corp. ("Merit") was established to acquire, manage and enhance under-performing acute care hospitals in large and secondary urban and suburban markets.

Mactec

Mactec, Inc.
Headquarters: Alpharetta, Georgia
Web Site: www.mactec.com
Industry: Business Services

 

Mactec, Inc. is a leading U.S. provider of engineering, environmental and construction management services to national, state and local governments and multi-national, regional and local private companies.

Arum

Aurum Technology, Inc.
Headquarters: Plano, Texas
Web Site: NA
Industry: Business Services

 

Aurum Technology, Inc. was a national provider of outsourced technology services to over 1,100 community banks, savings institutions and credit unions based in Plano, Texas. Products and services included core data processing services along with ancillary services, including ATM processing, network services, check processing and online banking services. Aurum was sold to Fidelity National Financial, Inc.

 


DC

Design/Craft Fabric Corp.
Headquarters: Glenview, Illinois
Web Site: www.design-craft.com
Industry: Business Services

 

Design/Craft Fabric Corp. is a leading converter of value-oriented fabrics for commercial and retail customers. The Company focuses on providing fabric to manufactured housing and recreational vehicle manufacturers and has a leading market position in these end-markets. The Company also sells into the healthcare, hospitality, pet bed and retail industries.

 


One

ONE, Inc.
Headquarters: Chicago, Illinois
Web Site: NA
Industry: Business Services

 

ONE, Inc. was a national consulting firm focused on installing and implementing customer relationship management ("CRM") solutions such as Siebel and Pivotal. These applications facilitated sales force automation, e-commerce, database management, service, support and other activities and enabled an organization to create a proprietary database of client interaction history.

 


InterLink

InterLink Communications Partners, LLLP.
Headquarters: Denver, Colorado
Web Site: NA
Industry: Consumer Services

 

InterLink Communications Partners, LLLP operated cable television systems serving approximately 535,000 customers in suburban and rural communities in 15 states. InterLink was sold to Charter Communications.


Advantage

Advantage Payroll Services, Inc.
Headquarters: Auburn, Maine
Web Site: NA
Industry: Business Services

 

Advantage Payroll Services, Inc. was a national provider of outsourced payroll processing and tax filing services to small businesses. The Company processed payroll for approximately 49,000 clients through 26 company-owned offices and a network of 15 associate franchises. Advantage was sold to Paychex, Inc.

 


Roadrunner

Roadrunner Freight Systems, Inc.
Headquarters: Milwaukee, Wisconsin
Web Site: www.rdfs.com
Industry: Business Services

 

Roadrunner Freight Systems, Inc. was a non-asset, less-than-truckload ("LTL") freight carrier focused on long-haul routes. The Company had terminals in Milwaukee, Atlanta, Nashville, Chicago, and Dallas and opened terminals in Los Angeles, Charlotte, and Cleveland. Roadrunner was sold to a financial buyer.

Custom

CustomMedia, LLC
Headquarters: Greenville, South Carolina
Web Site: NA
Industry: Business Services

 

CustomMedia, LLC was a leading provider of resident newsletters for multifamily apartment operators. The Company provided a four-color, monthly newsletter for property managers to distribute to tenants in order to: improve resident retention, market to prospective tenants, improve compliance and reduce personal injury claims. The Company was founded in the late 1980s and by 1996, had grown to be the largest newsletter provider to the multifamily industry, producing more than 3 million newsletters per month and serving communities in 48 states. CustomMedia was sold to Cox Newspapers.

 


ACC

ACC Corp.
Headquarters: Rochester, New York
Web Site: NA
Industry: Business Services

 

ACC Corp. was a publicly-traded, non-facilities based, switched reseller of telecommunications services in the U.S., Canada and the United Kingdom. The Company focused primarily on providing services to small to medium-sized businesses, colleges and universities, and hospitals.

Dynamic Hospitals, L.P.
Headquarters: Tampa, Florida
Web Site: NA
Industry: Healthcare Services

 

Dynamic Hospitals, L.P. was established to acquire and operate hospitals which were the sole or dominant providers of health care in their smaller, non-urban, community markets. Dynamic was sold to Community Health Systems.


Home Technology Healthcare, Inc.
Headquarters: Nashville, Tennessee
Web Site: NA
Industry: Healthcare Services

 

Home Technology Healthcare, Inc. (HTHC) acquired, developed and integrated comprehensive home healthcare agencies which were the dominant providers in their local markets. In addition, HTHC provided home health agency management Services. HTHC had operations in the Southeastern United States. HTHC was sold to Integrated Health Services, Inc.